The Londonderry Chamber is a not-for-profit membership organisation which works to create the best environment for business and economic growth for our members in the North West region. Our members include corporates, SMEs and micro businesses with membership coming across all sectors.
Although our members are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is generally in order to manage our membership and to carry out our wider work representing the interests of businesses in the North West Region. We also collect personal information about individuals who sign up to our events or surveys or to receive our briefings and who work for or with us.
Information we may collect about you
We may collect the following information about you:
Information you give to us.
You may give us information about you by filling in a form, contacting us by phone or e-mail or in person. This includes information you provide if you complete a membership form on behalf of a business and if you complete an application form or otherwise apply for a job here, either directly, or via a third party.
The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access or dietary requirements and your political opinions.
Information we receive from other sources.
We work closely with other organisations, such as business partners, sub-contractors, analytics providers, search information providers, and we may receive information about you from them. For example, we could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information such as Companies House. We may also be given your contact details by our primary contact at your organisation, if they think that you would benefit from getting involved with the Londonderry Chamber or benefit from engaging in our activities.
The categories of information we receive from these sources may include your name, address, date of birth, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access or dietary requirements and political opinion.
We may also collect information about you from publicly available sources, such as media reports, in order to better understand the people who, we interact with. This may include information relating to your political or policy opinions.
Use of your information
We need to obtain, store and use information about you for legitimate business purposes – namely so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:
An important part of our work is communicating with our membership, telling them about our activities and how we are supporting their interests, and seeking their views on current issues. To do so, we use personal information to keep in touch with individuals within our member organisations, as well as partners and other individuals.
We will use the contact information you have given us to send you important information. This may be by post, email, text message or telephone.
We may also use the information we hold about you in order to provide you with information about other products or services we feel may interest you.
Because we operate primarily with businesses rather than individuals, we do not generally seek your consent to send you marketing communications. We believe that such communications are both in our legitimate interests, to raise awareness of our work and promote our services,and in your interests. However, you do have the right to ask us to stop sending you marketing communications.
Sharing your information
We may share your information with selected third parties including:
Our legal basis for collecting, holding and using your information
Data protection law sets the lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personalinformation. For the Londonderry Chamber, these are:
These special categories are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. For example, you may choose to tell us about your health condition before attending one of our events, or your political opinions as part of a campaign. We will only use this information for the particular event or campaign and not for any other purposes.
Security and storage of your personal information
We will generally keep personal information about you no longer than is needed for us to carry out the functions described in section 2 of this notice. For example:
You have the right to request from us access to your own personal information. This is sometimes known as a ‘subject access request’.
You also have the right to ask us not to process your personal data for direct marketing purposes.
From 25 May 2018, you will have additional rights to request from us:
If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.
If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact our Data Protection Officer and we will try to resolve any issues you may have.
You also have the right to complain to the Information Commissioner’s Office, which is the statutory regulator for data protection law. Find details of how to complain to the ICO.