Chamber News


Worldhost Customer Service Taster Session for Retailers

Worldhost Customer Service Taster Session for Retailers

Are you losing customers due to poor Customer Services?

The WorldHost Customer Service Taster Session will provide you with valuable customer service tips and techniques and will show you how you can create a culture of excellent customer service in your business using WorldHost - a highly acclaimed, world-class customer service training programme that has already been used to train nearly one million people worldwide.

As a business owner or manager you will know better than anyone that providing excellent customer service is crucial to the success of your business.  75% of retailers identify poor customer service as the biggest cause for customers walking away. This means that getting it right is not just a luxury, it is a necessity.

This exclusive free taster event will take place at the City Hotel,Queen’s Quay, Derry on 23rd Sept 2014 from 8am-10am and will be hosted by People 1st and the National Skills Academy for Retail in association with Derry City Council, City Centre Initiative and Strabane District Council and supported by the Department for Employment and Learning.

The WorldHost taster session has been specially tailored to the needs of the retail sector, covering; the principles of customer service for retail, selling skills, visual merchandising techniques and product display.

Places on this event are limited, so don’t delay:

For further info please call: 028 9089 0313/ email: or visit